Last Updated: September 12, 2026
At Life Rocks Countertops and Beyond, also referred to as “Life Rocks,” “we,” “us,” or “our,” we take your privacy seriously. This Privacy Policy explains what personal information we collect, how and why we use it, when it may be disclosed, and the measures used to protect it.
This Policy applies when you visit liferockscountertops.com, contact us, request an estimate, schedule an appointment, upload project information, electronically sign a document, visit our showroom, purchase products or services, or otherwise interact with our business.
By using our website or providing personal information to us, you acknowledge the practices described in this Policy. If you do not agree with these practices, please do not submit personal information through our website.
Life Rocks Countertops and Beyond operates in the United States and follows applicable federal and Ohio privacy laws when handling personal information. We treat every person’s information with care and use responsible data-handling practices.
We collect personal information that you voluntarily provide when you contact us, request an estimate, schedule an appointment, complete a project form, electronically sign a document, upload files, or purchase products or services.
This information may include your name, email address, telephone number, billing address, project address, appointment details, payment information, communication records, and information about the products or services you request.
For countertop and remodeling estimates, we may collect project measurements, material preferences, selected stone types, room and floor details, construction or remodeling information, sink and appliance specifications, backsplash preferences, special instructions, drawings, photographs, and other files you choose to upload.
When you electronically sign a document, we or our electronic signature provider may collect your legal name, email address, signature, date and time of signing, Internet Protocol address, device details, authentication information, and records showing your acceptance of the document.
When you visit our website, certain technical information may be collected automatically. This may include your Internet Protocol address, browser type, operating system, device type, language preferences, referring website, pages viewed, links selected, time spent on the website, approximate location, and information about website errors or performance.
This information may be collected through cookies, pixels, tags, server logs, analytics technologies, and similar tools. We use this information to operate the website, understand how visitors use it, improve performance, maintain security, and measure the effectiveness of advertising and marketing activities.
We may combine information collected automatically with information you provide directly when permitted by applicable law.
We may receive personal information from contractors, suppliers, installers, advertising providers, analytics providers, social media platforms, referral sources, professional advisers, public records, and other people or organizations involved in your project.
For example, a contractor, designer, family member, or property representative may provide your contact or project information when requesting products or services on your behalf. We use such information only for legitimate business purposes and as permitted by applicable law.
We do not request Social Security numbers, account passwords, banking credentials, or other highly sensitive information through our standard website forms. Payment information may be securely processed by third-party payment providers when required to complete a transaction.
Photographs and drawings uploaded for an estimate may unintentionally show people, personal belongings, addresses, documents, or other private details. Please review all files before uploading them and remove information that is not needed to prepare or complete your project.
If you voluntarily submit sensitive information that we have not requested, you do so at your own discretion. We may delete or restrict that information when it is not necessary for the requested service.
We use personal information to respond to inquiries, provide customer support, prepare estimates, understand project requirements, schedule showroom visits and appointments, communicate about materials and availability, complete transactions, and deliver requested products or services.
Project measurements, drawings, photographs, addresses, material preferences, and related instructions may be used to evaluate project requirements, prepare pricing, plan fabrication or installation, coordinate contractors and suppliers, and maintain records of the work.
We may also use information to process electronic signatures, manage agreements, send project updates, maintain accounting and warranty records, respond to complaints, prevent fraud, protect our legal rights, and comply with tax, insurance, regulatory, and other legal requirements.
Technical and usage information may be used to maintain and secure the website, identify errors, measure traffic, improve website content, understand customer interest, and evaluate marketing or advertising performance.
Where applicable law requires a legal basis for processing, we may rely on your consent, the need to perform a contract or take requested steps before entering into a contract, compliance with a legal obligation, or our legitimate business interests.
Consent may apply when you accept non-essential cookies, request promotional communications, provide optional information, or authorize a specific use of your information. You may withdraw consent at any time, but withdrawal does not affect processing that occurred before consent was withdrawn.
Contractual processing may include preparing an estimate, arranging a project, processing a purchase, managing an electronic agreement, scheduling services, and fulfilling warranty or customer support obligations.
Our legitimate interests may include operating and securing our website, responding to customers, maintaining business records, improving services, measuring performance, preventing fraud, and protecting the rights, property, and safety of Life Rocks, our customers, and others.
Our estimate process may request detailed information about your property and proposed project. Information supplied through an estimate form is used to evaluate the requested work and prepare an initial estimate based on the measurements, photographs, drawings, and instructions you provide.
Uploaded photographs, measurements, and drawings may be shared with employees, contractors, fabricators, suppliers, installers, or service providers when reasonably necessary to prepare or complete your project. These files may also be retained to answer questions, document agreed specifications, manage warranties, or resolve disputes.
Submitting an estimate form does not require you to purchase products or services unless you separately enter into a binding agreement. Estimate and project records may still be retained for legitimate business, legal, security, and recordkeeping purposes.
When you enter information into a form on our website, we may collect and store the information you provide even if you do not complete or submit the form. This may include information such as your name, email address, telephone number, and information related to your inquiry.
We may use this information to respond to or follow up on your inquiry, assist you with an incomplete request, improve our website and forms, prevent fraud or misuse, and for other purposes described in this Privacy Policy.
Where required by applicable law, we will obtain your consent before contacting you through methods that require consent.
We use electronic signature technology to present, sign, store, and manage certain forms and agreements. The electronic signature provider may process your name, email address, signature, Internet Protocol address, timestamps, device information, and document activity.
Information handled by an electronic signature provider is also subject to that provider’s privacy policy and terms. You should review those documents before completing an electronic signature process.
Electronic signature records may be retained as necessary to verify your acceptance, administer an estimate or project, comply with legal obligations, maintain transaction records, or establish and defend legal claims.
Our website uses cookies and related technologies to support essential website functions, maintain security, remember preferences, measure performance, understand visitor activity, and support marketing or advertising.
Essential cookies allow basic features, forms, security controls, and navigation to function. Analytics cookies help us understand how visitors find and use the website. Advertising technologies may help measure campaigns or present advertising based on website activity.
Where legally required, we will request permission before using non-essential cookies. You may manage cookies through available website controls or your browser settings. Blocking cookies may prevent certain website features from working correctly.
For additional information about the cookies used on our website and the choices available to you, please review our Cookie Policy.
Our website uses Google Tag Manager to manage website tags and tracking scripts. Google Tag Manager may activate analytics, advertising, or other technologies depending on how the website is configured.
Analytics tools may collect information such as Internet Protocol addresses, browser and device details, approximate location, pages visited, referral sources, and interactions with website content. This information helps us understand website performance and visitor behavior.
Information processed through Google services may be transferred to and stored on Google systems in the United States or other countries. Google’s handling of information is governed by the Google Privacy Policy.
We may share personal information with service providers that support our website and business operations. These providers may include website hosts, form providers, electronic signature platforms, cloud storage providers, email services, analytics providers, advertising platforms, payment processors, security providers, contractors, installers, fabricators, suppliers, accountants, attorneys, insurers, and other professional advisers.
We provide these parties only with information reasonably necessary to perform their services or complete the relevant business purpose. Their handling of personal information may also be governed by their own contracts, terms, and privacy policies.
We may disclose information when reasonably necessary to comply with a law, regulation, subpoena, court order, government request, or other legal process. Information may also be disclosed to investigate fraud or unlawful conduct, respond to security incidents, enforce an agreement, resolve a dispute, or protect the rights, safety, and property of Life Rocks, our customers, or others.
Personal information may be reviewed, disclosed, or transferred in connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction. Any successor may continue to process the information as described in this Policy unless another notice is provided.
We may also share information with another party when you request, direct, or authorize us to do so.
We do not sell personal information for monetary payment. However, certain disclosures involving analytics or advertising technologies may be treated as a sale, sharing, or use for targeted advertising under the privacy laws of some states.
Where applicable, you may request to opt out of qualifying sales, sharing, or targeted advertising by using available cookie controls or contacting us through the information provided in this Policy.
We do not knowingly sell or share the personal information of children or teenagers for targeted advertising.
We may use your contact information to respond to inquiries, follow up on estimates, provide project updates, request feedback, or share information about products, materials, and services that may interest you.
You may opt out of promotional communications at any time by following the instructions provided in the communication or contacting us directly. Opting out does not prevent us from sending necessary messages about an estimate, appointment, purchase, agreement, installation, warranty, safety matter, or existing business relationship.
Where required by law, we will obtain your consent before sending promotional communications. Any applicable message or data charges are determined by your service provider.
We use reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These safeguards may include encrypted website connections, access controls, security monitoring, backups, system maintenance, staff procedures, and restrictions on who may access customer or project information.
No website, electronic communication, transmission method, or storage system is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur. You should use care when transmitting personal or confidential information online.
If a data breach occurs, we will investigate the incident and provide notices when required by applicable law.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy or meet legal, contractual, accounting, insurance, warranty, security, and recordkeeping requirements.
Estimate requests, project records, agreements, electronic signatures, photographs, measurements, drawings, transaction records, and customer communications may be retained for the duration of the customer relationship and for an appropriate period afterward.
Retention periods vary depending on the type of record, whether a project moves forward, applicable limitation periods, warranty requirements, legal obligations, and whether information is needed to resolve a dispute or protect legal rights.
When personal information is no longer reasonably required, we may delete, anonymize, archive, or securely dispose of it in accordance with our operational and legal requirements.
Personal information is primarily processed in the United States. Some service providers may process or store information in other states or countries where they operate.
Privacy and data protection laws in those locations may differ from those in your jurisdiction. When required by applicable law, we use reasonable safeguards for cross-border transfers and require service providers to handle information appropriately.
Depending on where you live and subject to applicable exceptions, you may have the right to confirm whether we process your personal information, request access to that information, correct inaccurate information, request deletion, or obtain a portable copy of certain information.
You may also have the right to opt out of targeted advertising, qualifying sales or sharing of personal information, and certain forms of profiling. Where processing depends on consent, you may withdraw that consent.
Privacy rights are not absolute. We may deny or limit a request when permitted by law, including when information is required to complete a transaction, maintain a warranty, protect security, comply with a legal obligation, preserve legal claims, or prevent fraud.
To exercise a privacy right, contact us using the information at the end of this Policy. Please identify the right you wish to exercise and provide enough information for us to locate the relevant records.
If we deny a request, residents of states providing an appeal right may appeal by responding to our decision and clearly stating that they wish to appeal.
Life Rocks does not sell personal information for monetary consideration. Certain analytics or advertising activities may nevertheless qualify as sharing, targeted advertising, or a sale under some state privacy laws.
Where these rights apply, you may opt out through available cookie controls or by contacting us. We will process verified requests in accordance with applicable law.
Our website and services are intended for adults seeking countertop, remodeling, fabrication, installation, and related services. The website is not directed to children under thirteen years of age.
We do not knowingly collect personal information online from children under thirteen without legally valid parental consent. If we learn that a child has provided personal information through the website, we will take reasonable steps to delete it as required by the Children’s Online Privacy Protection Act and other applicable laws.
A parent or legal guardian who believes a child has submitted personal information should contact us promptly.
Our website may contain links to third-party websites, social media platforms, map services, embedded content, or tools operated by other companies. Information you provide directly to those parties is governed by their respective privacy policies and terms.
We do not control and are not responsible for the privacy, security, content, availability, or data practices of third-party websites and services. You should review their policies before submitting personal information.
Our website may include links to or features provided by social media platforms. When you interact with these features, the platform may collect your Internet Protocol address, device and browser information, website activity, and other information.
If you are signed into a social media account, the provider may associate your interaction with your account or profile. Social media platforms may also use cookies, pixels, and similar technologies for analytics, personalization, or advertising.
Information submitted through a social media platform is subject to that platform’s privacy policy. We do not control how social media providers process personal information.
We may update this Privacy Policy to reflect changes in our website, services, technology, business practices, or legal obligations. When changes are made, the “Last Updated” date at the beginning of this Policy will be revised.
We do not provide individual notice of every update. If a material change requires notice or consent under applicable law, we will provide that notice or request consent through an appropriate method.
You should review this Policy periodically to remain informed about our privacy practices.
For questions, concerns, complaints, or requests concerning this Privacy Policy or our handling of personal information, contact:
4241 Kellogg Avenue
Cincinnati, Ohio 45226
United States
Email: liferocksnetclickssul@gmail.com
Phone: (859) 415-3153
Quality in Every Detail
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